Getting Started

In order to change your password, please visit ourĀ password reset site and select "Change Password".

Changing Your Password

Next, you will be asked to enter your Username, Old Password, New Password, and you will be asked to Confirm Password.

Enter your username without @hsu.edu. Next, enter your "old" or "current" password. If you do not know your current password, please view this FAQ on how to reset your password.

Under "New Password," enter what you would like your new password to be. Your password must be 8 characters long and must include three out of four of the following: upper case, lower case, number, symbol. Enter your new password again under "Confirm Password," then click "Next". Your password has now been changed for your HSU email account, your MyHenderson account, and your network account (signing in to your PC).

Further Assistance

A PDF document that details the password changing process (as well as the enrolling/resetting processes) with screenshots have also been attached to this How-To. If you still need further assistance after viewing this document, please submit a ticket and our IT Support Desk will respond to you shortly.